Shipping Info

Shipping & Returns

Which Shipper Do You Use?

USPS is the shipper we most often use but we reserve the right to use any other shipper that may be appropriate.

How Much Is Shipping?

Studio Participation:

  • Shipping is free if you order before the Studio Cut Off date and your order is delivered to the Studio.
  • After Studio Cut Off Date – Costs are based upon weight and zip code. You can enter your zip code in your cart to have your shipping calculated for you before checkout and your order is shipped where ever you like (accept to the studio).

Create Your Own Bear

  • Costs are based upon weight and zip code. You can enter your zip code in your cart to have your shipping calculated for you before checkout and your order is shipped where ever you like.

Will You Ship To Multiple Addresses?

Yes, but you must place separate orders for bears going to different addresses.

Where are the bears shipped from?

Greensboro, North Carolina

What Is Your Return Policy?

We do not accept returns.

Are Your Bears Warranted?

Yes. If any defects in materials or workmanship are detected during the first year, return the bear, prepaid for repair or replacement.